Privacy Policy

1. Introduction

Welcome to Rentivra ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our property management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services across Africa.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and identification numbers (like NIN) when you register for an account.
• Property Data: Details about properties you own or manage, including addresses, unit numbers, and rental prices.
• Financial Information: Bank account details and payment records necessary for processing rent and generating invoices.
• Communications: Messages sent through our platform between landlords, tenants, and custodians.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our property management platform.
• Process transactions and send related information, including invoices and receipts.
• Send administrative messages, rent reminders, and security alerts.
• Provide customer support and respond to your requests.
• Monitor and analyze usage and trends to improve our services.

4. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. For landlords and tenants, necessary information is shared between the parties to facilitate the rental agreement and property management process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your data. You can manage most of your information directly through your Rentivra dashboard.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: